Careers
Whether it’s seeking expertise within a field, building a profile, or developing a good career plan. By joining the VTB, you get access to the training, support, and resources to set your career with a great traveling experience. There’s life at work and life outside of work. We want everyone to be healthy, travel often, get time to give back, and have the financial resources and support they need.
This is our career application process, please complete every field in the below form.
Liaison Specialist
Job Category: Service Delivery
Requisition Number: LIAIS0NSP2022
Schedule: Full Time
Remote
Our Liaisons are responsible for providing best-in-class submission and retrieval of time-sensitive confidential documents and passports to the Consulates. Our Liaisons are the face of VTB to the Consulates, acting as brand ambassadors by delivering service excellence.
Visa Consultant
Job Category: Service Delivery
Requisition Number: VISAC2022
Schedule: Full Time
Remote
Our Visa Consultants are responsible for providing best-in-class service to our customers through tailored solutions that meet specific customer needs. Our Consultants play a vital role in guiding our clients through the process, driving customer satisfaction and acting as brand ambassadors.
Concierge Travel Specialist
Job Category: Service Delivery
Requisition Number: CONNECT2022
Schedule: Full Time
Remote
The ideal candidate for this position will have exceptional customer service, time management, organizational and problem solving skills. The Concierge Travel Specialist provides an important role with interface between the customers and company, and for this reason VTB seeks out people who come across in a friendly and professional manner. They must possess excellent verbal and written communication with a strong aptitude for following up with clients to resolve issues. This position requires the ability to work independently but also be a valued team member.
Team Lead – Customer Service Specialist
Job Category: Service Delivery
Requisition Number: TEAML2022
Schedule: Full Time
The purpose of the team lead role is to assist the Operation Manager in the running of the day-to-day process. The team lead has an active role in managing the distribution of work across the customer service specialists. The team leader provides first-level support to the team, handling questions, guiding them on processes, and participating in training & development. The team lead will help manage escalations and processing work, and will report to the Operation Manager.
